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All returns must be shipped back to us.

If 30 days have gone by since the package was shipped, unfortunately we can’t offer you a refund or exchange.To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a note, together with the item that will be returned, stating full name, address, copy of the purchase receipt and reason for exchange or return.

Proper returns/exchanges cannot be completed without a fully completed information note.

Exchanges can be done after the original purchased item is returned and after receiving the costs for shipping the exchanged item.

Allow up to 5 business days for all returns after received to be processed by our department.

There are certain situations where refunds are not granted: (if applicable):

  1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  2. Orders sent without the original Albies Country packaging will be subject to 10% deduction from refund.

  3. Any item that is returned more than 30 days after purchase.

  4.  We are not able to reimburse any duties or fees charged for international or domestic orders under any circumstance as well as any third party charges.

  5. Any damages or losses caused by third parties Albies Country will not be accountable or held liable.

Return Policy: Store Policies
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